Giving your consumers what they want no matter where they are is synonymous for giving it to them when they want it. Doing so will require a paradigm shift in how you plan, act and react. In the time that you've been reading this, anywhere between one and a thousand people mentioned your product or brand in a social context. And while you may have missed it, their friends and the people they influence certainly did not. That is the power of social.
via adage.com
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