Are you a consumer or are you a person? Are you a number or are you an individual? It's easy for marketers to forget that there is a person on the other end of their message and each time they touch that person they have an opportunity to spark their passions in a positive, negative or neutral way. Are you aligning your brand with the passions of the people you are trying to message?
A great palindrome on how publishing and consumer engagement on the web will change businesses forever.
Posted by: Richard Rocca | March 23, 2010 at 09:11 AM
10 essential rules for brands in social - great article by Taddy Hall of Meteor Solutions.
http://adage.com/digitalnext/article?article_id=142907
Posted by: Richard Rocca | March 23, 2010 at 09:35 AM